Burnana Concept has the most up-to-date products for your every day use. We features a wide variety of products that you will love! From Apple Watch Bands, iPhone Case Accessories to Daily gadgets
Yes, we provide a free worldwide shipping in standard and expedited !
Standard WorldWide Free Shipping (10-20 days)
Expedited WorldWide Free Shipping (7-14 days)
For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item and thus please choose an address that someone is available to receive the package during business hour.For expedited shipping, orders will be shipped using various delivery services, depending on the destination.
Furthermore, there will be chances that the item that you ordered may run out of stock though we are doing our best to avoid this from happening. We will definitely try to get you notified as soon as possible if that happens.You may on and off notice during checkout that the estimated delivery time is exceptionally long. This could be due to that some products are currently having nil inventory and restock of the goods is in progress.
You can track your orders on various package tracking websites. Simply copy the tracking code of the order and paste it into the tracking website. Information about the status of the shipment appears within 3 - 5 days after the order is shipped.
Here are some most popular package tracking providers, click the name to their site:
If you have a multi-item order, each item may be shipped from different warehouses or supplier around the world, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!
Typically orders with free standard shipping will arrive at your shipping address within 14-25 days. For international free expedited shipping, it's usually takes (7-14) days to USA, UK,CANADA, AUSTRALIA, SPAIN and most of populated countries.
If you do not receive your package within the estimated delivery time, please drop us an e-mail at firstname.lastname@example.org and we will investigate the matter immediately. We guarantee a 100% refund if you do not receive your order.
Order and Refund
Mostly not from our experience especially for items less than few hundred dollars which is way below threshold $1000 in most of countries! However, countries outside US, like Brazil, UK (New Tax law), tax may be applied! The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Unfortunately, we are unable to cancel your order once it has been processed and/or shipped. If you cancel your order BEFORE it has been processed and/or shipped, you will be assessed up to 10% cancellation fee to cover restocking fees and the charges assessed to us by the credit card companies.
Normally total refund will be arranged, However, for certain products and purchases behaviour (Customer not intended to complete the purchase initially), 6% of refund amount will be charged for product restocking and payment processing fee.
Our return policy lasts 30 days after you receive the product (Based on tracking delivery status). If 30 days have gone by since you receive the product, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the prefect condition that you received it. It must also be in the original packaging. Should you wish to return your item(s) due to defect, please kindly email us with picture of products within 7 days from receiving your order (according to the delivery date on the tracking record if applicable). To request further instructions on how to return your order, please email us email@example.com
Please be advised that shipping fee and express shipping fee are non-refundable.
The fastest way to initiate a refund is to follow the step-by-step
1.)Take a picture of product's current condition and contact us in email firstname.lastname@example.org or email@example.com.
2.)If product required to ship back, take a photo of recipe and tracking code after sending out the package. Typically, it takes about 14-20 Business Days for us to receive your package, inspect the item, process it into inventory, and complete your refund. Your refund will be issued back to the original payment method you selected for the purchase (i.e. Credit/Debit Card or PayPal) If you have any further queries, please do not hesitate to drop us an e-mail at firstname.lastname@example.org or email@example.com. We are happy to help!
Typically, it will take about few Business Days for you to receive your refund. Your refund will be issued back to the original payment method you selected for the purchase (i.e. Credit/Debit Card or PayPal)
Yes! We understand your personal security and safety is of paramount importance. As affiliates of PayPal, we adhere to the strict electronic and physical measures to protect your devices and credit/debit card information from unauthorized access.
Please use our live chat feature for fastest response. Otherwise, you can send us an email at firstname.lastname@example.org and we will respond to you within 24 hours.
Thank you for shopping with us!